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Online Learning Details

As an online student with Our Lady of the Lake University, you'll have access to a user-friendly, web-based online learning system that allows you to complete coursework, turn in assignments, and take exams. You'll also take part in lively discussion forums where you can ask your professors questions, exchange ideas with fellow students and discuss course materials.

If you need additional help, your professors can support you through email and by phone. You can expect personalized attention and take advantage of all the support services that are available to your on-campus peers, including a dedicated technical support line that's open 24 hours a day, seven days a week, the Mary Francine Danis Writing Center, and peer tutoring programs.

You may also qualify for our disability services by calling 210-431-4010 to schedule an appointment with the Services to Students with Disabilities Office.

Hardware and Software Requirements

If you're reading this on your own computer, you probably already have all or most of the equipment you need to take part in our online programs. Below are details about the hardware and software systems requirements to take online courses at Our Lady of the Lake University.

Minimum Hardware Requirements:

  • 4 GB of RAM
  • 20 GB free hard drive space
  • CD-ROM drive
  • High-speed/broadband Internet access is recommended via a cable modem or DSL line
  • Webcam
  • Printer
  • Microphone headset sound card and speakers

Recommended Software:

  • Windows 8 or Windows 10 or Mac OS X 10.7 or later
  • Microsoft Office 2000 or later (including Word, Excel and PowerPoint)
  • Email address
  • Web browser:
    • Internet Explorer version 10 or higher (PC)
    • Mozilla Firefox version 25 or higher (PC/Mac)
    • Chrome version 30 or higher (PC/Mac)
    • Safari version 6 or higher (Mac)
  • Web browser should be updated with the latest plug-ins for Java, Shockwave and Adobe Flash

Recommended Utilities:

  • Adobe Acrobat Reader – latest version (Free Download)
  • Adobe Flash Player – latest version
  • QuickTime Player – latest version
  • VLC – latest version
  • Virus protection software (McAfee/Norton Anti-Virus or similar)

If you have any other questions about system requirements or online learning, please contact an admissions advisor at 855-275-1082 or request more information.