Frequently Asked Questions About Our Online Programs

What are the admissions requirements for your programs?

Visit the Admissions Overview page to learn more about the admissions requirements.

How do I attend online classes?

As an online student at Our Lady of the Lake University, you’ll be given access to an easy-to-use virtual learning system. Before you start the program, you will take part in an orientation to make sure you understand the system and how to use its resources. You’ll log on to each virtual class and complete assignments and exams, just like in a traditional college course, but online. You’ll also interact in frequent, lively discussion forums with professors and your fellow students.

Do they take place at a certain time each day?

Classes are asynchronous, meaning that students do not need to log on at a specific time. Coursework can be accessed online anytime, day or night, but assignments must be completed by the due dates designated by each professor.

How much time should I set aside for coursework?

How much time you need to set aside for your studies depends on your individual study habits, and may vary depending on how closely you are keeping to the recommended course schedule.

What if I need help? What type of support will be available to me?

Our Lady of the Lake University believes in giving every student as much support and guidance as possible. As an online student, you will have access to the same resources available to on-campus students. From the admission advisors who will assist you with the application process to professors who are available via telephone and email during your studies, as well as 24/7 online technical support, you will have plenty of places to turn for assistance at OLLU.

What are the system requirements?

Online programs are accessible to both Windows and Mac OS X users. For more information and complete system requirements, please see our Online Learning Details page.

Are your online programs accredited?

Yes, Our Lady of the Lake University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award bachelor's, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Our Lady of the Lake University that fall under one of these areas: (1) to learn about the accreditation status of the institution, (2) to file a third-party comment at the time of the institution’s decennial review, or (3) to file a complaint against the institution for alleged non-compliance with a standard or requirement.

For other concerns or complaints, please contact the Vice-President of Student Life (campus life, student activities, etc), Vice-President of Academic Affairs (academic issues) or Director of Human Resources (employee issues).

Is financial aid available to online students?

Financial aid is available to those who qualify through a variety of financial aid programs. For details about tuition and financial assistance, please see our Tuition and Financial Aid page, call 855-275-1082 to speak with an admissions advisor, or request more information. Keep in mind that because these online programs are designed for working adults, tuition reimbursement from employers may be available to offset the cost. See the Employer Tuition Reimbursement page for more details.

Do you offer benefits to veterans and members of the military?

Our Lady of the Lake University is committed to providing educational opportunities for members of our nation’s military. To help make these convenient online learning opportunities available to military students, OLLU provides access to dedicated staff within Financial Aid to answer questions and provide guidance throughout the process.

How do I get started?

To get started download and fill out our application at any time. If you would like to know more before applying, simply request more information or call 855-275-1082 to speak with an admissions advisor. Our Lady of the Lake University is here to make the process as easy and straightforward as possible, and it starts as soon as you reach out to us.